
Below are a list of words that MUST NOT be used while speaking to a client VS words that MUST be used while speaking to a client :
Words not to use
Words to use
Contract
Membership agreement, agreement, paperwork. E.g.: Sir, this is your membership profile, kindly help us get this filled.
Cost or price
Investment. E.g.: Sir, this is your investment amount towards your health.
Sell or sold
Get started or get involved. E.g.: Sir, get yourself involved in fitness and get to be in your best shape.
Deal
Membership opportunity. E.g.: Sir, this is the best membership opportunity, which I can offer You.
Cheap
Affordable. E.g.: Sir, this is … Read more