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Terms of use

By signing our fitnessforce.in SaaS order form or by clicking the "I accept" button displayed as part of the ordering process, you agree to the following terms and conditions (the "agreement") governing your use of fitnessforce.in's online service, including offline components (collectively, the "service"). If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms and conditions, in which case the terms "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with these terms and conditions, you must select the "i decline" button and may not use the service or do not sign our fitnessforce.in SaaS order form.

Welcome

As part of the service, fitnessforce.in will provide you with use of the service, including a browser interface and data encryption, transmission, access and storage. Your registration for, or use of, the service shall be deemed to be your agreement to abide by this agreement including any materials available on the fitnessforce.in website incorporated by reference herein, including but not limited to fitnessforce.in's privacy and security policies. For reference, a definitions section is included at the end of this agreement.

1. Privacy and security; disclosure

Fitnessforce.in's privacy and security policies may be viewed at http://www.fitnessforce.in/privacypolicy.aspx fitnessforce.in reserves the right to modify its privacy and security policies in its reasonable discretion from time to time. Note that because the service is a hosted, online application, fitnessforce.in occasionally may need to notify all users of the service (whether or not they have opted out as described above) of important announcements regarding the operation of the service. If you become a paying customer of the service, you agree that fitnessforce.in can disclose the fact that you are a paying customer and the edition of the service that you are using.

2. License grant and restrictions

Fitnessforce.in hereby grants you a non-exclusive, non-transferable, worldwide right to use the service, solely for your own internal business purposes, subject to the terms and conditions of this agreement. All rights not expressly granted to you are reserved by fitnessforce.in and its licensors. You may not access the service if you are a direct competitor of fitnessforce.in. In addition, you may not access the service for purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purposes.

You shall not

i. license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the service or the content in any way; ii. modify or make derivative works based upon the service or the content; iii. create internet "links" to the service or "frame" or "mirror" any content on any other server or wireless or internet-based device; or iv. reverse engineer or access the service in order to a. build a competitive product or service, b. build a product using similar ideas, features, functions or graphics of the service, or c. copy any ideas, features, functions or graphics of the service. User licenses cannot be shared or used by more than one individual user but may be reassigned from time to time to new users who are replacing former users who have terminated employment or otherwise changed job status or function and no longer use the service.

You may use the service only for your internal business purposes and shall not

i. send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; ii. send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights; iii. send or store material containing software viruses, worms, trojan horses or other harmful computer code, files, scripts, agents or programs; iv. interfere with or disrupt the integrity or performance of the service or the data contained therein; or v. attempt to gain unauthorized access to the service or its related systems or networks.

3. Your responsibilities

You are responsible for all activity occurring under your user accounts and shall abide by all applicable local, state, national and foreign laws, treaties and regulations in connection with your use of the service, including those related to data privacy, international communications and the transmission of technical or personal data. You shall: i. notify fitnessforce.in immediately of any unauthorized use of any password or account or any other known or suspected breach of security; ii. report to fitnessforce.in immediately and use reasonable efforts to stop immediately any copying or distribution of content that is known or suspected by you or your users; and iii. not impersonate another fitnessforce.in user or provide false identity information to gain access to or use the service.

4. Account information and data

Fitnessforce.in does not own any data, information or material that you submit to the service in the course of using the service ("customer data"). You, not fitnessforce.in, shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all customer data, and fitnessforce.in shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any customer data. In the event this agreement is terminated (other than by reason of your breach), you will be responsible for all backup of data through export to excel or any other functionality available in the system. Fitnessforce.in reserves the right to withhold, remove and/or discard customer data without notice for any breach, including, without limitation, your non-payment. Upon termination for cause, your right to access or use customer data immediately ceases, and fitnessforce.in shall have no obligation to maintain or forward any customer data.

5. Intellectual property ownership

Grip technologies pvt. Ltd. (henceforth called "fitnessforce.in") alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the fitnessforce.in technology, the content and the service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the service. This agreement is not a sale and does not convey to you any rights of ownership in or related to the service, the fitnessforce.in technology or the intellectual property rights owned by fitnessforce.in. The fitnessforce.in name, the fitnessforce.in logo, and the product names associated with the service are trademarks of fitnessforce.in and no right or license is granted to use them.

6. Third party interactions

During use of the service, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of advertisers or sponsors showing their goods and/or services through the service. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. Fitnessforce.in and its licensors shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party. Fitnessforce.in does not endorse any sites on the internet that are linked through the service. Fitnessforce.in provides these links to you only as a matter of convenience, and in no event shall fitnessforce.in or its licensors be responsible for any content, products, or other materials on or available from such sites. Fitnessforce.in provides the service to you pursuant to the terms and conditions of this agreement. You recognize, however, that certain third-party providers of ancillary software, hardware or services may require your agreement to additional or different license or other terms prior to your use of or access to such software, hardware or services.

7. Charges and payment of fees

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Payments must be made monthly in advance unless otherwise mutually agreed upon in an order form or through the online order center. All payment obligations are noncancelable and all amounts paid are nonrefundable. You are responsible for paying for all club licenses ordered for the entire license term, whether or not such club licenses are actively used. An authorized license administrator may add licenses by executing an additional written order form or using the online order center. Added licenses will be subject to the following: i. added licenses will be coterminous with the preexisting license term (either initial term or renewal term); ii. the license fee for the added licenses will be the then current, generally applicable license fee; and iii. licenses added in the middle of a billing month will be charged in full for that billing month. Fitnessforce.in reserves the right to modify its fees and charges and to introduce new charges at any time, upon at least 30 days prior notice to you, which notice may be provided by e-mail. All pricing terms are confidential, and you agree not to disclose them to any third party.

8. Onsite training

Onsite training will be provided for an additional fee whenever required as mutually agreed on the SaaS service order form. Travel, conveyance, accommodation, food etc outside mumbai should be provided by the client as per actual cost. Training will be provided for not more than 2 consecutive working days per club inclusive of travel time.

9. Billing and renewal

Fitnessforce.in charges and collects in advance for use of the service. Fitnessforce.in will automatically renew and bill your credit card or issue an invoice to you each year or as otherwise mutually agreed upon. The renewal charge will be equal to the then-current number of total club licenses times the license fee in effect during the prior term, unless fitnessforce.in has given you at least 30 days prior written notice of a fee increase, which shall be effective upon renewal and thereafter. Fees for other services will be charged on an as-quoted basis. Fitnessforce.in's fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties as applicable to you. You agree to provide fitnessforce.in with complete and accurate billing and contact information. This information includes your legal company / entity name, street address, fax, e-mail address, and name and telephone number of an authorized billing contact and license administrator. You agree to update this information within 30 days of any change to it. If the contact information you have provided is false or fraudulent, fitnessforce.in reserves the right to terminate your access to the service in addition to any other legal remedies. If you believe your bill is incorrect, you must contact us in writing within 30 days of the invoice date of the invoice containing the amount in question to be eligible to receive an adjustment or credit.

10. Non-payment and suspension

In addition to any other rights granted to fitnessforce.in herein, fitnessforce.in reserves the right to suspend or terminate this agreement and your access to the service if your account becomes delinquent (falls into arrears). Delinquent invoices (accounts in arrears) are subject to interest of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is less, plus all expenses of collection. You will continue to be charged for user licenses during any period of suspension. If you or fitnessforce.in initiates termination of this agreement, you will be obligated to pay the balance due on your account computed in accordance with the charges and payment of fees section above. You agree that fitnessforce.in may charge such unpaid fees to your credit card or otherwise bill you for such unpaid fees. Fitnessforce.in reserves the right to impose a reconnection fee in the event you are suspended and thereafter request access to the service. You agree and acknowledge that fitnessforce.in has no obligation to retain customer data and that such customer data may be irretrievably deleted if your account is 30 days or more delinquent.

11. Termination upon expiration/reduction in number of licenses

This agreement commences on the effective date. For all editions, the initial term will be as you elect during the online subscription process or as otherwise mutually agreed upon in the SaaS order form, commencing on the date you agree to pay for the service by completing the online subscription form, or on the start date of the order form. Upon the expiration of the initial term, this agreement will automatically renew for successive renewal terms equal in duration to the initial term (or one year, if the initial term is greater than one year) at fitnessforce.in's then current fees. Either party may terminate this agreement or reduce the number of licenses, by notifying the other party in writing at least thirty (30) business days prior to the date of the invoice of the following billing. In the case of free trials, notifications provided through the service indicating the remaining number of days in the free trial shall constitute notice of termination. In the event this agreement is terminated (other than by reason of your breach), you will be responsible for all backup of data through export to excel or any other functionality available in the system. You agree and acknowledge that fitnessforce.in has no obligation to retain the customer data, and may delete such customer data, more than 30 days after termination.

12. Termination for cause

Any breach of your payment obligations or unauthorized use of the fitnessforce.in technology or service will be deemed a material breach of this agreement. Fitnessforce.in, in its sole discretion, may terminate your password, account or use of the service if you breach or otherwise fail to comply with this agreement. In addition, fitnessforce.in may terminate a free account at any time in its sole discretion. You agree and acknowledge that fitnessforce.in has no obligation to retain the customer data, and may delete such customer data, if you have materially breached this agreement, including but not limited to failure to pay outstanding fees, and such breach has not been cured within 30 days of notice of such breach.

13. Downtime

The service goes through scheduled maintenance & during that time the service might be unavailable. For any unscheduled downtime only of over 24 hours at a streach, you will be credited with 1 day of extension for each 24 hours downtime, on the next billing cycle.

14. Representations and warranties

Each party represents and warrants that it has the legal power and authority to enter into this agreement. Fitnessforce.in represents and warrants that it will provide the service in a manner consistent with general industry standards reasonably applicable to the provision thereof and that the service will perform substantially in accordance with the online fitnessforce.in help documentation under normal use and circumstances. You represent and warrant that you have not falsely identified yourself nor provided any false information to gain access to the service and that your billing information is correct.

15. Mutual indemnification

You shall indemnify and hold fitnessforce.in, its licensors and each such party's parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) fitnessforce.in shall indemnify and hold you and your parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs)

16. Disclaimer of warranties

Fitnessforce.in and its licensors make no representation, warranty, or guaranty as to the reliability, timeliness, quality, suitability, truth, availability, accuracy or completeness of the service or any content. Fitnessforce.in and its licensors do not represent or warrant that (a) the use of the service will be secure, timely, uninterrupted or error-free or operate in combination with any hardware, software, opertaing system, browsers or data, (b) the service will meet your requirements or expectations, (c) any stored data will be accurate or reliable, (d) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your requirements or expectations, (e) errors or defects will be corrected, or (f) the service or the server(s) that make the service available are free of viruses or other harmful components. The service and all content is provided to you strictly on an "as is" basis. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights, are hereby disclaimed to the maximum extent permitted by applicable law by fitnessforce.in and its licensors.

17. Internet delays

Fitnessforce.in's services may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. Fitnessforce.in is not responsible for any delays, delivery failures, or other damage resulting from such problems.

18. Limitation of liability

In no event shall either party's aggregate liability exceed the amounts actually paid by and/or due from you in the twelve (12) month period immediately preceding the event giving rise to such claim. In no event shall either party and/or its licensors be liable to anyone for any indirect, punitive, special, exemplary, incidental, consequential or other damages of any type or kind (including loss of data, revenue, profits, use or other economic advantage) arising out of, or in any way connected with this service, including but not limited to the use or inability to use the service, or for any content obtained from or through the service, any interruption, inaccuracy, error or omission, regardless of cause in the content, even if the party from which damages are being sought or such party's licensors have been previously advised of the possibility of such damages.

19. Additional rights

Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions set forth above may not apply to you.

20. Local laws and export control

This site provides services and uses software and technology that may be subject to indian government controls. Fitnessforce.in and its licensors make no representation that the service is appropriate or available for use in other locations. If you use the service from outside india, you are solely responsible for compliance with all applicable laws, including without limitation export and import regulations of other countries.

21. Notice

Fitnessforce.in may give notice by means of a general notice on the service, electronic mail to your e-mail address on record in fitnessforce.in's account information, fax or by written communication sent by registered post / first class mail or pre-paid post to your address on record in fitnessforce.in's account information. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice to fitnessforce.in (such notice shall be deemed given when received by fitnessforce.in) at any time by any of the following: letter sent by registered post to fitnessforce.in / letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to fitnessforce.in at the following addresses (whichever is appropriate): grip technologies pvt. Ltd, 101, dunhill corner, 7th golibar rd., santacruz east, mumbai –400055, india addressed to the attention of: director.

22. Modification to terms

Fitnessforce.in reserves the right to modify the terms and conditions of this agreement or its policies relating to the service at any time, effective upon posting of an updated version of this agreement on the service. You are responsible for regularly reviewing this agreement. Use of the service after any such changes shall constitute your consent to such changes.

23. Assignment; change in control

This agreement may not be assigned by you without the prior written approval of fitnessforce.in but may be assigned without your consent by fitnessforce.in to (i) a parent or subsidiary, (ii) an acquirer of assets, or (iii) a successor by merger. Any purported assignment in violation of this section shall be void. Any actual or proposed change in control of you that results or would result in a direct competitor of fitnessforce.in directly or indirectly owning or controlling 50% or more of you shall entitle fitnessforce.in to terminate this agreement for cause immediately upon written notice.

24. General

With respect to all customers, this agreement shall be in jurisdiction of the mumbai high court, without regard to the choice or conflicts of law provisions of any jurisdiction, and any disputes, actions, claims or causes of action arising out of or in connection with this agreement or the service shall be subject to the exclusive jurisdiction of the mumbai high court. If any provision of this agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect. No joint venture, partnership, employment, or agency relationship exists between you and fitnessforce.in as a result of this agreement or use of the service. The failure of fitnessforce.in to enforce any right or provision in this agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by fitnessforce.in in writing. This agreement, together with any applicable order form, comprises the entire agreement between you and fitnessforce.in and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties regarding the subject matter contained herein.

25. Business closure

In an unfortunate event if our company shuts down or is taken over by an entity that is not willing to support this product, we would make the source code of this product and your data available to you free of cost.

26. Security

Security is one of our topmost priorities. We have therefore developed a comprehensive set of policies, technologies and practices to make sure your data is secure. The various areas of security that are handled by us are explained in the sections below. While we cannot list all details of our infrastructure for security reasons, our customers can be rest assured that the practices, policies and technologies that fitnessforce has implemented are world class and reliable.

For more information about our Security you could email us at info@fitnessforce.in
1. Physical & Network Security
Hardware is located at state-of-the-art Data Centers provided by Tata Communications Ltd, an SAS 70 Audit (Type II) compliant service provider. It has been built to the highest global standards such as 'TIA 942 Standard at Tier III' to deliver a secure, reliable, and resilient infrastructure for your information. Physical security provided at the Data Center like Biometric Access, Surveillance Cameras, Photo Id card, etc. Network level security consisting of Robust Firewalls, Intrusion Detection Systems and Anti Virus Software. Server and OS Hardening done.
2. Application Security
The application has been systematically developed to handle vulnerabilities like SQL Injection, XSS, URL copying, etc. Comprehensive Access level rights ensure that each user can see and use only areas they are allowed to. Separate and distinct domains & sub domains. Routine professional vulnerability scanning is done on the application.
3. Data Security
Servers have raid mirrored hard drives that ensure redundancy – one hard drive fails, the other instantly takes over (you won't even notice).
Developers are cut off from accessing live production environment. Fitnessforce will not use your data for its own purpose or give access to any third party unless authorized by you.

27. Definitions

As used in this agreement and in any order forms now or hereafter associated herewith: "agreement" means these online terms of use, any order forms, whether written or submitted online via the online order center, and any materials available on the fitnessforce.in website specifically incorporated by reference herein, as such materials, including the terms of this agreement, may be updated by fitnessforce.in from time to time in its sole discretion; "content" means the audio and visual information, documents, software, products and services contained or made available to you in the course of using the service; "customer data" means any data, information or material provided or submitted by you to the service in the course of using the service; "effective date" means the earlier of either the date this agreement is accepted by selecting the "i accept" option presented on the screen after this agreement is displayed or the date you begin using the service; "service start date" means the initial period during which you are obligated to pay for the service equal to the billing frequency selected by you during the subscription process (e.g., if the billing frequency is quarterly, the initial term is the first quarter); "intellectual property rights" means unpatented inventions, patent applications, patents, design rights, copyrights, trademarks, service marks, trade names, domain name rights, mask work rights, know-how and other trade secret rights, and all other intellectual property rights, derivatives thereof, and forms of protection of a similar nature anywhere in the world; "license administrator(s)" means those users designated by you who are authorized to purchase licenses online using the online order center or by executing written order forms and to create user accounts and otherwise administer your use of the service; "license term(s)" means the period(s) during which a specified number of users are licensed to use the service pursuant to the order form(s); "order form(s)" means the form evidencing the initial subscription for the service and any subsequent order forms submitted online or in written form, specifying, among other things, the number of licenses and other services contracted for, the applicable fees, the billing period, and other charges as agreed to between the parties, each such order form to be incorporated into and to become a part of this agreement (in the event of any conflict between the terms of this agreement and the terms of any such order form, the terms of this agreement shall prevail); "online order center" means fitnessforce.in's online application that allows the license administrator designated by you to, among other things, add additional users to the service; "fitnessforce.in" means collectively grip technologies pvt. Ltd , an indian private limited company having its principal place of business at 101, dunhill corner, 7th golibar rd., santacruz ease, mumbai –400055, india "fitnessforce.in technology" means all of fitnessforce.in's proprietary technology (including software, hardware, products, processes, algorithms, user interfaces, know-how, techniques, designs and other tangible or intangible technical material or information) made available to you by fitnessforce.in in providing the service; "service(s)" means the specific edition of fitnessforce.in's online customer relationship management, billing, data analysis, or other corporate erp services identified during the ordering process, developed, operated, and maintained by fitnessforce.in, accessible via http://www.fitnessforce.in or another designated web site or ip address, or ancillary online or offline products and services provided to you by fitnessforce.in, to which you are being granted access under this agreement, including the fitnessforce.in technology and the content; "user(s)" means your employees, representatives, consultants, contractors or agents who are authorized to use the service and have been supplied user identifications and passwords by you (or by fitnessforce.in at your request). Questions or additional information: If you have questions regarding this agreement or wish to obtain additional information, please send an e-mail to info@fitnessforce.in.

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