FITNESSFORCE respects your privacy and we appreciate your interest in our organization. This Privacy Policy covers our collection, use and disclosure of information we collect through our websites, www.fitnessforce.com our software as a service FITNESSFORCE Application and our mobile applications FITNESSFORCE Mobile App (collectively referred to in this Policy as our "Digital Properties").
The use of information collected through our service shall be limited to the purpose of providing the service(s) for which you have engaged FITNESSFORCE. We will share your personal information with third parties only in the ways that are described in this privacy statement.
On certain pages, we give users the option of providing us with contact information or account registration information, including name, phone, and e-mail address, as a requirement If you choose to purchase a service from us or access some of our training materials we will collect information from you such as credit card number and billing name and address. Providing this information is voluntary which we use internally and with FITNESSFORCE partners. All information collected while within the FITNESSFORCE Digital Properties shall hereby be referred to as ("Collected Information"). When using our mobile applications we may collect information from your device such as unique device ID, device's operating system, MAC address, and device type ("Device Information"). We will not provide your Device Information to any third party.
If you have opted into membership of our information newsletter, and if you wish to cancel participation you may do so by following the unsubscribe instructions on each newsletter
We use other third parties such as credit card processing companies to bill you for services, a support provider to help us collect feedback and manage our support and an email service provider to send out emails on our behalf. We use live chat software to assist you if you have questions while using our site or regarding our service. When you sign up for our services, we will share your Collected Information only as necessary for the third party to provide that service.
In addition to the information mentioned above, our mobile application collects location data from your device when you use the app to facilitate your gym check-in process. Specifically, we collect and use your location data to generate a QR code that allows you to check in and gain access to the gym, provided you have the required membership. The QR code is only generated when your device is physically located within a 100-meter radius of the gym’s location. This process ensures that the check-in and access to the gym are convenient and secure, based on your physical proximity to the gym. We use this location data solely for the purpose of generating the QR code and do not share it with third parties. The location data is only used temporarily and is not retained after the QR code has been generated and the check-in process is completed.
When you visit our Digital Properties we send one or more "cookies" to your computer or other devices. Cookies are alphanumeric identifiers stored on your computer through your web browser and are used by most websites to help personalize your web experience. Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analyzing usage for site optimization, providing custom content, allowing third parties to provide social sharing tools, and serving images or videos from third party websites. Some features on this site will not function if you do not allow cookies. We may link the information we store in cookies to any Collected Information you submit while on our site. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interest of our users to enhance the experience on our site. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
Functional cookies, persistent and session type, store information to enable core site functionality, such as Live Chat and Client ID remembrance.
Analytics cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site and our marketing campaigns.
Advertising cookies may be set through our website by our advertising partners. Data may be collected by these companies that enable them to serve up advertisements on other sites that are relevant to your interests.
If you reject cookies, you may still use our site, but some features on the site will not function properly.
FITNESSFORCE uses Web Beacons alone or in conjunction with cookies to compile information about our Digital Properties. Web Beacons are tiny graphic object that are embedded in a web page or email and is usually invisible to the user but allows checking that a user has viewed the page or email. Web Beacons may be used within the Digital Properties to track email open rates, web page visits or form submissions. In some cases, we tie the information gathered by Web Beacons to our customers' Collected Information. For example, we use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
The use of cookies and web beacons by any tracking utility company or third party service provider is not covered by our privacy statement. We do not have access or control over these cookies.
We and our third party tracking-utility partners use log files on our Digital Properties to gather certain information automatically and store it for analytical purposes. This information includes internet protocol ("IP") addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information to track and aggregate no-personal information to analyze trends, administer the site, track users' movements around our Digital Properties and to gather demographic information about our user base as a in the aggregate.
We partner with third party ad network(s) to either display advertising on our Digital Properties or to manage our advertising on other sites. Our ad network partners use cookies and web beacons to collect non-personally identifiable information about your activities on this and other web sites to provide you targeted advertising based upon your interests.
Our Digital Properties include social media features, such as the Facebook Like button and widgets, such as the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Digital Properties. Your interactions with these Features are governed by the privacy policy of the company providing it.
You can log in to our some of our services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
In addition, when using some of our mobile applications we may allow you a chance to tell friends about our services by accessing the contacts in your Facebook or other social media account.
We post customer testimonials on our Digital Properties which may contain Collected Information. If you want your testimonial removed, please contact us at support@fitnessforce.com. We also partner with a third party service provider to collect and display ratings and review content on our web site.
Our Site includes links to other web sites whose privacy practices may differ from those of FITNESSFORCE. If you submit personal information to any of those sites, your information is governed by the privacy policy/ statements governing that particular site. We encourage you to carefully read the privacy statement of any Web site you visit.
We reserve the right to disclose the Collected Information upon the following circumstances:
We will retain your Collected Information and the Collected Information we process on behalf of our Subscribers for as long as your account is active or as needed to provide you and our Subscribers services. We will retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
FITNESSFORCE reserves the right to change this Privacy Statement. FITNESSFORCE will provide notification of the material changes to this Privacy Policy through notifications on the main page of this site or via email at least thirty (30) business days prior to the change taking effect.
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